Got Questions?

Where can I find the size information?

Size details are provided on each product page.
Please review the size chart carefully before placing your order.

Can I exchange sizes?

No.
speeq does not offer size exchanges.

Do you offer refunds?

Refunds are only available in cases of:

• Manufacturing defects

• Product damage upon arrival

• Incorrect items received

Refund or return requests must be supported by a clear, unedited video showing the issue.

How is payment confirmed?

All payments are manually confirmed via WhatsApp after proof of payment is submitted.

You will be contacted within 1×24 hours (workdays) for confirmation.

Do you offer free shipping?

Yes.
All speeq products are shipped free of charge, without minimum purchase.

Does speeq support donations or social initiatives?

Yes.

Each release period includes contributions toward donations, charity actions, or humanitarian initiatives.
Input from loyal customers may be considered.

Will donation details be shared?

Yes.
Relevant updates and documentation will be shared when applicable.

When will my order be shipped?

Orders are shipped in batches at the end of each release period.
Shipping schedules will be announced for each drop.